Company Information

PT PAS WISATA DIGITAL

Address:

Ubud, Bali, Indonesia

Contact Information

Email:

Hallo@balibestdriver.com

Phone:

+62 877-6699-3399

Please read these terms and conditions carefully before using our services.

1. Acceptance of Terms

By accessing and using Bali Best Driver's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

2. Service Description

Bali Best Driver provides an online platform for booking travel experiences, tours, and activities. We act as an intermediary between travelers and service providers.

3. User Obligations

Users must:

• Provide accurate and complete information
• Maintain the security of their account
• Comply with all applicable laws and regulations
• Respect the rights of service providers and other users

4. Booking and Payments

All bookings are subject to:

• Availability of the service
• Payment of the full amount
• Confirmation from the service provider
• Our cancellation and refund policies

5. Changes and Updates

Bali Best Driver reserves the right to modify these terms at any time. Users will be notified of significant changes, and continued use of our services constitutes acceptance of the modified terms.

Last updated: March 2024. For questions about our terms, please contact our legal team at Hallo@balibestdriver.com

Learn how we collect, use, and protect your personal information.

1. Information We Collect

We collect information that you provide directly to us, including:

• Name and contact information
• Account credentials
• Payment information
• Travel preferences and history
• Communication with our support team

2. How We Use Your Information

Your information helps us to:

• Process your bookings and payments
• Provide customer support
• Send important updates about your bookings
• Improve our services
• Comply with legal obligations

3. Information Sharing

We share your information only with service providers necessary to provide our services, and as required by law. We never sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to data processing
• Data portability

Last updated: March 2024. For privacy-related inquiries, please contact our privacy team at Hallo@balibestdriver.com

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing how you use our site.

2. Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements

3. Cookie Management

You can manage your cookie preferences by:

• Adjusting your browser settings
• Using our cookie consent tool
• Opting out of specific cookie types

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and recommend reviewing the privacy policies of these third parties.

5. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Last updated: March 2024. For questions about our cookie policy, please contact our privacy team at Hallo@balibestdriver.com

1. Data Protection

We employ industry-standard security measures to protect your data:

• End-to-end encryption for sensitive data transmission
• Secure Socket Layer (SSL) technology
• Regular security audits and penetration testing
• Compliance with international data protection standards

2. Account Security

To protect your account, we recommend:

• Using strong, unique passwords
• Enabling two-factor authentication
• Never sharing login credentials
• Regularly monitoring account activity
• Logging out from shared devices

3. Payment Security

Our payment processing system features:

• PCI DSS compliance for credit card processing
• Secure payment gateways
• Tokenization of payment information
• No storage of complete credit card details
• Regular security assessments

4. Infrastructure Security

Our infrastructure is protected by:

• Advanced firewalls and intrusion detection systems
• Regular security patches and updates
• 24/7 monitoring and threat detection
• Redundant backup systems
• Disaster recovery protocols

5. Incident Response

Our security incident response includes:

• Immediate threat containment measures
• Thorough investigation procedures
• Prompt notification of affected users
• Coordination with relevant authorities
• Implementation of preventive measures

Last updated: March 2024. For security-related inquiries or to report a security concern, please contact our security team at Hallo@balibestdriver.com

General Disclaimer

The information provided on Bali Best Driver is for general informational purposes only. While we strive to keep the information up to date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website.

External Links

Our website may contain links to external websites that are not provided or maintained by us. We do not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.

Limitation of Liability

In no event shall Bali Best Driver be liable for:

• Any loss or damage including without limitation, indirect or consequential loss or damage
• Loss of data or profits arising out of, or in connection with, the use of our website
• Any actions taken in reliance on the information provided
• Technical issues or system failures that may result in information being unavailable

Changes to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, including the availability of any features, database, or content.

Your Responsibility

By using Bali Best Driver, you acknowledge and agree that you do so at your own risk. You are responsible for ensuring that any products, services, or information available through our website meet your specific requirements.

Last updated: March 2024. For questions about this disclaimer, please contact our legal team at Hallo@balibestdriver.com